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Customer Support

Get help with account issues, app features, or general questions from our team.

Partnerships

Interested in partnering with AllTails Care? We’d love to connect.

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Stay connected for pet care tips, updates, and community inspiration.

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Helpful Information

Response Time

We typically respond within 24–48 hours.

Support Availability

Monday – Friday
9:00 AM – 6:00 PM (ET)

Popular Questions

AllTails Care supports dogs, cats, birds, rabbits, reptiles, fish, horses, small mammals, and more. You can also customize routines and reminders to fit your pet’s needs.

Yes. Add multiple pets and keep routines, reminders, and health logs separate—so each pet gets the right care plan.

Invite family members, roommates, or pet sitters to collaborate. You can coordinate tasks and keep reminders synced so care stays consistent.

Download AllTails Care

Manage routines, reminders, and health logs anywhere—then share care with the people you trust.